1- Are the products original?
Of course, all our products are 100% original. We import them from the parent companies.
2- How long does it take for the order to arrive?
Shipping time and shipping details are shown below in terms of price, time, and delivery method.
Delivery or pickup depends on the shipping company you choose yourself when ordering.
The shipping period also depends on the shipping companies due to their different classifications and according to the city - inside or outside Saudi Arabia - but all of them do not exceed 7 days.
During ordering you can choose the shipping company that suits you:
Available *Pick it up yourself from the nearest cashier to your address without delivery* for 15 riyals with Red Box and 18 riyals with SMSA*
Delivery is available with the following companies: (Aramex for 27 riyals - SMSA 26 riyals)
Prices may vary depending on shipping companies' updates and policies.
3- What do I do to return my order?
Contact us via email [email protected] or through customer service via WhatsApp.
4- Can I exchange or return a product?
No, there is no replacement for the product unless one of the products is damaged or not the correct product.
If you are not 100% satisfied with your purchase, you can return it under our exchange and return terms.
5- What do I do if I receive an order that is different from the product I ordered?
We apologize for that, don't worry! You can reorder by contacting customer service via WhatsApp.
6- How to use the discount code?
It's an easy step!
After adding products to the shopping cart, you will find one text box to write the discount code, if you use the correct code, the discount will be applied.
